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Digital transformation of the Emergency Department
We have explored how we can optimise our Electronic Patient Record within the Emergency Department. We wanted to streamline processes, improve patient flow through the department and provide efficiencies.
Clinical and non-clinical staff within the Emergency Department, have worked with the development team to unpick the complexities of this working environment and work through all the challenges.
Alex Vakrov, ED Consultant, said: “This work means nurses and clinicians have more time to spend with patients. This will make them feel more cared for, will improve their experience and their safety.
“We are implementing real solutions and this example can be passed onto other hospitals so they can learn from us.”
As part of a new pilot we will be introducing text message appointment reminders and an online portal where patients can change and cancel appointments for Ophthalmology, ENT, Trauma & Orthopaedics, Paediatrics and Clinical Haematology departments. https://t.co/04skfh3rzJ